Summary
4.6

Excellent- Rating 5/5

We was very impressed with the Avenue hotel in Grantham. Host very welcoming and full of good advice. Room was very nice and clean , as all areas were, beautiful clean white bed sheets and super fluffy towels . We also had a drink in the bar which was great . A big shout out for the cooked breakfast it was one of the best ones we had in a long time , plenty of choice for breakfast as well . Wouldn’t hesitate to stay here again or recommend it .

Reviewer: Nicole P | Sun 15th Sep 2024 | 23 hours ago


Comfortable andclean - Rating 5/5

Easy access,to town. Very professional.Good food. Friendlyatmosphere. Excellent car park.

Response

Thank you for your reviewWarm regardsThe Avenue Team

Reviewer: MR R | Thu 12th Sep 2024 | 3 days ago


Plain and simple - Rating 5/5

The beds were comfortable. The room was clean. The price was good. Nothing to complain about. Nothing wrong with plain and simple if done correctly. So would recommend

Response

Thank you for your reviewWarm regardsThe Avenue Team

Reviewer: Conor O | Sun 8th Sep 2024 | 1 week ago


Avenue Hotel- Rating 5/5

Stayed at the Avenue for a couple of nights whilst over from Chester visiting family and friends earlier this week.The hotel was very clean and comfortable and was instantly upon check-in made to feel very welcome. All of the staff were pleasant and polite.No complaint whatsoever and will certainly stay again when visiting

Response

Thank you for your reviewWarm regardsThe Avenue Team

Reviewer: Jay| Fri 6th Sep 2024 | 1 week ago


Very nice - Rating 5/5

As usual, I had a nice and comfortable stay at the Avenue.

Response

Thank you for your reviewKind regardsThe Avenue Team

Reviewer: Elsayed E | Thu 29th Aug 2024 | 2 weeks ago


Budget room - great VFM - Rating 5/5

Check in was easy with a full explanation of access to and from the hotel. Parking was convenient and secure too.Budget room as clean and comfortable.Zero complaints.

Response

Thank you for your reviewKind regardsThe Avenue Team

Reviewer: Steven T | Tue 27th Aug 2024 | 2 weeks ago


Great place to stay - Rating 5/5

We stayed at The Avenue hotel last year and we’re so impressed we stayed again this year. We’ve already booked another 3 day stay in August of next year.It’s a lovely friendly place to stay with a most welcoming feel about it, so would not hesitate to recommend it to others.Being so close to the town centre makes for a very easy walk to numerous restaurants and shops, whilst being away from any noise. Plenty of easily accessible parking at the hotel makes for a perfect trouble free stay

Response

Thank you for your reviewKind regardsThe Avenue Team

Reviewer: Michael W | Sat 24th Aug 2024 | 3 weeks ago


Exceptionally clean room with good facilities - Rating 4/5

Good budget accommodation. We arrived after 10 pm but were told on arrival we should have called if checking in later as there was no official check-in after 10 pm, and that this was clearly stated in the email communications. We did fail to pick up the call from the hotel asking if we were on our way and we're lucky to be able to check in under the circumstances that were explained upon arrival, but just wanted to point out that I could not see any such stipulation on scrutinizing the communications again. Maybe this could be looked into again to avoid confusion in future for late arrivals.

Response

Thank you for your reviewWe have checked on the system with regards to check in times and have amended our general terms. We also noted that the check in time is on the confirmation already.Thank you for highlighting this.Kind regardsThe Avenue Team

Reviewer: Saibal D | Sat 24th Aug 2024 | 3 weeks ago


Great stay!- Rating 5/5

We were there for only a night, but the room was excellent! Clean and comfy! It's also a great location in Grantham. Would recommend staying here.

Response

Thank you for your reviewKind regardsThe Avenue Team

Reviewer: Josh| Mon 12th Aug 2024 | 1 month ago


Extra Information

  • Bar
  • Cots Available
  • Credit Cards Accepted
  • Daily House Keeping
  • Family Room Available
  • Free Parking
  • Free Wifi
  • Freeview
  • Golfcourse (within 2 Miles)
  • Linen And Towels Provided
  • Located In City Centre
  • Luggage Storage
  • Parking On-site
  • Sky Sports
  • Vegan Options Available
  • Vegetarian
  • Well Behaved Dogs Welcome
  • Wifi

General Policy

The Avenue Hotel

Terms & Conditions

Room Guarantee
On booking a room, a valid credit or debit card must be available duration of your stay must be given as a guarantee. By agreeing to these terms you agree that a pre-authorisation may be done on the given card. No monies will be taken from the card prior to arrival without consent from the card holder but will be used for none cancellations.

Cancellation Policy
All cancellations must made 1 pm the day before arrival to avoid charges. Failure will result in the first 24 hour charge of the complete booking for the room excluding breakfast.

Smoking Policy
The Avenue Hotel and Bar operates a strict no smoking policy. We do not offer smoking rooms. We do provide 24 hour access to an outdoor covered area for smokers. If we find any evidence of smoking in a room, a minimum fine of £50 will be applied.

Removed Room Itinerary items will be charged.
All damages, Breakages & Spoilage will be charged.

Car Parking
The Avenue Hotel and Bar offers free off-road parking to all of our guests and customers. The Avenue Hotel & Bar cannot accept responsibility for any damage or Theft that occur whilst parked on our property. Please do not leave any valuables in your car whether on display or not.
You must enter your vehicle registration on the tablet in reception and the days you are staying in order to avoid any parking charges! It will give you your vehicle details so be sure you observe the screen for the correct details.

Room Keys
We kindly ask guests to leave their key fob at reception whenever they leave the hotel and re attach the fob with the keys on return. This allows us to keep a register of who is in the hotel at any one time in case of an emergency. Any lost keys will be charged.

Breakfast
Breakfast is not included in the price of your room. While booking your room on line or on the phone you will be given the option of adding breakfast to your room. If you do not add breakfast at the time of booking you are free to do so at any time.To avoid disappointment we ask that you order breakfast before 19.00 (7 pm) the day before breakfast is required. If breakfast is ordered, you can cancel this choice any time up until 19.00 (7 pm) the night before. Any cancellations after this time will be charged to your room as provision will have already been put into place.Please ask about timings on arrival if not informed.









Check In
Check in time is 15.00 (3 pm). If you would like to check in any earlier than this you must check prior to arrival. Early check-ins are subject to availability and cannot be guaranteed without prior agreement. Early check-ins may incur additional charges depending on the length of the extension. These charges are made at the management's discretion. Our last check in time is 22.00 (10pm). If you are in need of a late check in you will need to get in touch as we do not operate a 24 hour reception!

On arrival you will find that the front door to the property locked. There is a door bell to gain entry. On check-in you will be given door access to enter the door that will grant guests access 24 hours a day. (Guests must not give this to anyone who is not a booked in resident). Alternative you can access the hotel through the public bar during opening hours.

Check Out
Check out time is 10.30 am.
Late check outs are subject to availability and cannot be guaranteed without prior agreement. Late check outs may incur additional charges depending on the length of extension. These charges are made at the management's discretion.

Complaints Procedure
If you are not happy with any aspect of your stay or the service you receive please do not hesitate to speak to us about it. In the unlikely event that a problem does occur, it can often be rectified immediately. If you feel you are unable to speak to us about any problems that may arise you can write to us or e-mail the hotel directly. We will respond to all feedback.

Right to Refuse
Management reserves the right to refuse service to anyone without explanation of their actions. Any guests found to be causing a nuisance to other guests or staff will be asked to leave immediately without any refund. Management reserves the right to eject and person/s in breach of any of the above.

DRUGS
The Avenue Hotel operates a Zero-Tolerance Drugs policy. Anyone found in possession of any Illegal Substances will be asked to leave immediately Without a Refund. NO smoking of any substances is permitted any where on the premises.

Wi-Fi
Free Wi-Fi is available to our guests.

Valuables
The Avenue Hotelcannot accept responsibility for any loss or damage to any personal belongings while staying at the hotel.

Room Access
If staying for a long period of time or working unsociable hours please notify us on booking. We require access to your room every day.

Rates
All rates are subject to availability. Management reserve the right to change prices ofrooms without notice.

Minimum Stay
Management reserves the right to set a minimum stay value during busy periods or during.These will be displayed on our website if in effect.

Children
Children are welcome in all public areas of The Avenue Hotel and bar. Children must not be seated at the bar. Unfortunately, The Avenue Hotel and bar cannot be held responsible for the language of other guests although we do ask that all guests respect all other guests including those with children.

On-line Offers
The Avenue Hotel and Bar cannot accept responsibility for any errors displayed on-line. We will correct any mistakes brought to our attention as quickly as possible.